Continuous Education and Training

For a community pharmacy, continuous education and training is essential. So what type of training is available?

The Pharmaceutical collectives considers continuing professional development to be a requirement of not only the registrants in the pharmacy, but the whole pharmacy team and evidence of this must be available on inspections.

Continuous Education and Training.

Continuous education and training is essential to ensure the whole pharmacy team are able to provide the most up to date, accurate and relevant advice and care to all patients and the general public.

There are two main types of training available to pharmacies. These are:

- Accredited training to enable the delivery of a service, training to be able to dispense medicines.

- Ongoing educational seminars.

While Pharmaceutical collectives and other bodies provide excellent face-to-face training, or digital ones ,they are seeing fewer people attending events and these are often not suitable for unplanned learning topics.

Offsite training is challenging as pharmacy staff struggle to attend for various reasons.

Several factors play a part, like not being able to drive or certain staff constraints limiting their ability to attend daytime or evening meetings.

Suggested Learning

The situation is only exacerbated as they also rely on those who do attend to feed back the information to the rest of the team.

As a result, pharmacy team development is crucial for long-term sustainability.

Access to online, informative training is now more important than ever.

Healthy Living Pharmacies

HLPs’ aim is to deliver a broad range of consistently high quality services through community pharmacies.

The HLP framework promotes workforce development, appropriate premises and improved engagement.

This involves a skilled team that can proactively promote behaviour change with the primary goal of improving health and well-being.

It also includes effective communication with the local community, health care professionals, social care and public health authorities.

All courses come with resource links, allowing the team to access free leaflets, posters and patient materials, removing the need for every pharmacy to hunt the internet for materials.

What is health training?

- Understanding inequalities in health development and the current policies for addressing them.

- How effective communication can support health messages.

- Learn how to promote improvements in health and well-being in individuals.

- Understanding the impact of change in improving an individual’s health and well-being.

Health training provides the necessary tools to help start conversations with people inside the pharmacy about any health issues.

Ongoing learning and development

Continual ongoing training is vital to sustain the knowledge base and must include the whole pharmacy team.

Online training provides an accessible solution and allows teams to train at a time suitable for their needs, the needs of the business and their working patterns.

Virtual Outcomes is one option that can meet this need.

It must also contains top tips on how to open discussions along with pictures and guidance on setting up the pharmacy to start conversations with parents and carers.

All courses come with resource links, allowing the team to access free leaflets, posters and patient materials, removing the need for every pharmacy to hunt the internet for materials.

Pharmacists will finally be recognised for the important role they play on a day-to-day basis in responding to patients who visit their pharmacy.

This will only be successful if pharmacists are confident in their abilities, have good working relationships with their local practices and understand the wider implications of the pressures faced in the health systems.

A well trained, motivated, high performing team will always survive in tough times and it imperative that pharmacies do not sacrifice training for short term goals.


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