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Management

Six Keys to Exercise Authority Effectively
Leading is not enough to be a good…

How to Deal with Drug Shortages
The numbers are alarming! Drug shortages are up…

Leading by Authority
A concept today heckled by the rise of…

Identifying the Characteristics of a Good Pharmacist Manager
Identifying the characteristics of a good manager is…

Why It’s Good To Be Selfish
Being selfish? From an early age we are taught…

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Marketing

Pharmacy Digitization Trends
Digital tools that allow customers to be guided…

New Services in Your Pharmacy
New services should always be part of the…

Growing your Pharmacy Revenue with Specialty Products
Independent pharmacy owners have multiple items on their…

The Five Keys of Comfort at the Pharmacy
The comfort at the pharmacy is reflected collectively…

Customer Relationship Management
Customer Relationship Management (CRM) consists of the processes…

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Customer Service

Catching up on Missed Sales
Ever asked for something in a shop and…

Customer Satisfaction is Invaluable
A cold reception, an inadequate supply of products…

How Pharmacy Can Support Young Parents
From conception to around the age of three…

Trying for Web Optimization of your Webpage
How can community pharmacists familiarise themselves with search…

How to Avoid the Top 10 Pharmacy Injury Risks
Ask one hundred people on the street to…

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How Social Media Leads to a Loss of Creativity
Everyone uses social media like Facebook, Twitter and…

How Doctors Can Humanize Virtual Care
For years, we’ve assumed that physicians and patients…

Why Do Physicians Fail to Focus on Their Personal Finances?
Why physicians, neglect their finances, to begin with? Why…

Physicians Who Don’t Play the Social Media Game May Be Left Behind
The internet truly is a wondrous invention. It has…

5 Simple Steps to Amplify a Physician’s Professional Visibility
It’s been said that 80 percent of success…

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