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• Client Profiles
• Communication
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  • Don't Keep Your Services a Secret
  • What Is the "Less Is More" Principle of Effective Communication?
  • Use Facebook to Strengthen Links with your Patients
  • Supporting Patients with Depression
  • Using Facebook to Strengthen Relationship with your Customers
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  • Improving the Customer Experience in your Pharmacy
  • The Impact of the Role of the Primary Care Pharmacy Technician on Community Pharmacy
• Corporate News
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• Customer Service
  • The Magic of a Positive Attitude in Customer Service
  • Get Regular Feedback from Your Customers
  • Customer Problems? Prevention Is Much Better than Cure
  • How to Handle a Difficult Customer
  • Most Older Adults Would Willingly Take Fewer Medicines
  • Daily Time with Controlled Blood Sugar Tied to Risk of Diabetic Eye Disease
  • What the Numbers Tell Us about Living Longer in Retirement
  • WHO Uncovers Big National Variations in Antibiotics Consumption
  • Study - Global Warming Will Increase Heat-Related Death and Disease
  • Scientists to Test Tailor - Made Vaccine Tech to Fight Epidemics
  • Many Older Adults Don't Take Prescribed Antidepressants
  • Service with A Smile
  • Listen to Your Customers
  • How to Manage Difficult Customers
  • How to Avoid the Top 10 Pharmacy Injury Risks
  • Trying for Web Optimization of your Webpage
  • How Pharmacy Can Support Young Parents
  • Customer Satisfaction is Invaluable
  • Catching up on Missed Sales
• e-Business
  • How to Manage Your Client Database
  • Ten Strategies to Help You Build an Effective e-Mail List
  • Six Major Benefits of Point of Sale Systems
  • Electronic Document Management Fundamentals
  • Trying for Web Optimization of your Webpage
  • The Pros of Email Marketing and Website Advertising
  • Rules for Social Media Usage
  • Cyber - Security Steps to Protect your Pharmacy
  • How Social Media Leads to a Loss of Creativity
  • What is the Public Appetite for Digital Healthcare?
  • Improve Medication Adherence with Technology
  • The Physical Store and Digital Convenience Marriage
  • It's Time for a Smart Phygital
  • Making SEO Work for Your Pharmacy
• Finance and Money
  • The Ways to Make Money
  • Affinity Investment Fraud
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  • Investing Risks versus Rewards
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  • Lower Drug Prices Get an Assist From a Big Player
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• Management
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  • What Is Strategic Planning?
  • Four Pricing Mistakes
  • Poor Leadership Is Expensive
  • Decision Making Skills and Techniques
  • How to Deal with a Difficult Financial Period
  • Proper Stock Management
  • 3 Ways to Avoid Burnout at Work
  • 4 Types of Management to Apply to Your Pharmacy
  • The Concept of Business Management
  • How to Create a Leadership Culture in Your Pharmacy
  • Laboratories and Pharmacists Relationship Can Be Evaluated
  • 4 Essential Business Skills for Independent Pharmacy Success
  • Pharmacists and Laboratories, I Love You... Me Too!
  • Decision Making - 8 Steps to Better Make Decisions
  • Effective Appraisal
  • Getting the Basics of Leadership Right
  • The Value of Coaching
  • The Discount Policy
  • 5 Basic Steps to Renovate your Pharmacy
  • 5 Criteria to Evaluate your New Employee
  • Innovation as Pharmacy’s Driving Force
  • The Top 6 Reasons You Need a Pharmacy-Specific CPA
  • Why It’s Good To Be Selfish
  • Identifying the Characteristics of a Good Pharmacist Manager
  • Leading by Authority
  • How to Deal with Drug Shortages
  • Six Keys to Exercise Authority Effectively
  • Value Judgements
  • 6 Steps to Management Success
• Marketing
  • Making Word of Mouth Work for You
  • Loyalty Marketing
  • How to Run Profitable In-Store Events
  • Making a Simple Marketing Plan
  • The Ten Key Components of a Marketing Plan
  • 3 Marketing Mistakes Your Practice Needs to Stop Making to Survive
  • Customer Relationship Management
  • The Five Keys of Comfort at the Pharmacy
  • Growing your Pharmacy Revenue with Specialty Products
  • New Services in Your Pharmacy
  • Pharmacy Digitization Trends
• Merchandising
  • Five Tips for Better Visual Merchandising
  • The Importance of Pharmacy Merchandising
  • Display Stands Are Essential for the Pharmacy: Make Sure You Do Some Research Beforehand
  • Your Pharmacy Space in Synchronization with Your Image
  • Catching up on Missed Sales
  • The Shop-front in the Pharmacy
• News
  • UK’s Urgent Call for COVID-19 Testing for Pharmacy Staff
  • 5 Life Lessons COVID-19 Has Taught us
• Pharmacist Career
  • 3 Steps to Design your Life and your Career
• Promotion
  • Advertising Your Pharmacy: How to Get Your Customer Not to Ignore the Elephant in the Room
  • Invest in Signage
  • Push or Pull?
  • Advertising Techniques to Help Your Pharmacy Stay Ahead of Competition
  • 7 Basic Steps for Effective Promotion of Sunscreen Products
• Purchasing – Costs
  • Getting Your Best Deal from Suppliers
  • Cultivate Good Relationships with Your Suppliers
  • 39 Tips to Reduce Your Costs and Improve Your Profits
  • How Coupons Can Boost Business Profits
  • Ten Tips for a Successful Deal
  • Your Appointment with the Sales Representative
  • Monitor Gross Profit Margin Effectively in 4 Steps
• Sales Skills
  • Twenty Business Telephone Etiquette Tips
  • Listen
  • Agree in Order to Disagree: Closing the Sale More Easily by Avoiding Confrontations
  • Ten Tips to Beat Your Fear of Selling
  • To Win More Sales You Have to Stop the Laziness
  • How to Manage Special Offers at your Pharmacy
  • How to Raise your Pharmacy Profit with your Skills
  • Pharmacy Profit Doesn’t Have to Be a 4 Letter Word
  • Communication and Effective Sales for the Modern Pharmacy
  • Dermocosmetics: 10 key factors to develop them
  • How to Use Persuasion to Increase Patient Buy-In
  • Pharmacy Team Work Towards Sales Growth
• Saving Time
  • How To Work Smarter and Manage Your Time More Effectively
  • How to Get More Done with the Time You've Got
  • Thirteen Tips for Time Management
  • Business Process Improvements
  • 5 Tips for not Sacrificing your Private Life
• The Trade
  • The Pharmacist's Role and His Healthcare Advice
  • The Pharmacist
• Your Staff
  • Rewards and Incentives
  • Nine Tips for Better Teamwork
  • Improving Staff Retention
  • Praise and Criticism
  • The most Dangerous Mistake with Your Pharmacy
  • Get your Pharmacy Team Involved for Business Success
  • Toxic Work Environment
  • Why Teaching Your Team to Sell will Never Work