How can a pharmacist become a good manager and manage his team properly, in order to improve his performance and therefore his pharmacy?
What is his role, as he is responsible for control and management?
Some identify the term management with administration, others with leadership, and others with organization.
In the pharmacy, as in any other business environment, the pharmacist organizes its general operation, the daily tasks of the team and he sets future goals, ensuring their proper performance.
He manages the day-to-day life.
But what kind of management should the pharmacist adopt
Can everyone manage in the same way?
What skills do they need to manage their team?
The truth is that there is no specific way to manage your pharmacy.
To be more precise, there are four different types of Management.
We describe them below.
Caution! Guidance should be given by giving instructions and encouraging your associates, not in an authoritarian way.
The advantages of this type of management are the organization of the team, which facilitates the completion of the tasks, allows the creation of processes and improves the execution time.
On the other hand, some disadvantages are that employees have little room to develop their autonomy, and of course the manager can make some mistakes.
In this type of management, the pharmacist-manager dedicates time to explain the decisions he takes.
Of course, the most important advantage is the motivation of his employees, while on the other hand it is considered quite tiring for a manager to be responsible for all the decisions and tasks.
Here, the main feature is the common consensus and the participation of all.
A key advantage is that the whole team has the ability and the opportunity to express their creativity.
The only disadvantage is that the authority of the director can became weak.
This way of management allows employees to make decisions within specific frameworks and boundaries.
Employees have responsibilities and are actually involved in the administration in a number of contexts.
The only disadvantage is that if an employee makes a mistake, the pharmacist-manager remains the main responsible.
The responsibilities given to each employee must be tailored to their abilities.
How to choose the right type of management for you?
In order to select the appropriate type of management, the pharmacist-manager analyzes in advance the degree of autonomy of each associate individually.
So he can combines his skills and his motivation for a specific job.
There are four possible combinations:
1. If your associate is more or less competent and motivated, the best you can do is to adopt the coaching management, so he can be encouraged to work more efficiently.
2. If your associate is poorly motivated with lack of some skills, you should adopt a persuasion management, explaining the reasons for your decisions constantly.
3. If your associate is competent and passionate on his work, then he is involved in making suggestions.
4. Finally, when an employee is an expert in his field, and competent, you can entrust him the tasks with full confidence.
You need to be sure that you have the right person in the right position, under your supervision, when needed, and with total freedom if possible.